Credit balances due to excess Title IV funds will be processed automatically after the start of the semester. Credit balances due to excess GI or Yellow Ribbon funds will be automatically reviewed by the Office of Military and Veteran Student Services.
Students whose existing credit balance is the result of non-title IV funds can request a refund or they can transfer the credit to a future term. Both of these options can be completed on GWeb. Once logged in, select Student Records and Registration, then Student Accounts Menu and lastly, Request for Refund. You can also download our tutorial on Requesting a Refund in GWeb (PDF).
Refunds as a result of a payment via ACH or check other than federal aid or private loans cannot be refunded until 10 days after receipt or processing by the university to allow the payment to clear.
Refund Request Options
Funds will be credited to the saved checking or saving account on your Student Account eBill that you have elected to receive refunds.
Paper Check to Student
A check will be cut with the student as the payee and mailed to the address provided in the refund request
Paper Check to Alternate Payee
A check will be cut with an alternate receipient as the payee and mailed to the address provided in the Alternate Payee portion of the refund request.
Wire Transfer to Originating Bank Account
Selecting this option indicates that you wish to have all or a portion of the credit that resulted from an overpayment by wire transfer be returned to the originating bank account. Per university policy, a credit that resulted from wire transfer cannot be refunded via direct deposit or paper check.
Credit Card to Originating Card
Selecting this option indicates that you wish to have all or a portion of the credit that resulted from an overpayment by credit card be returned to the originating credit card account. Per university policy, a credit that resulted from a credit card payment cannot be refunded via direct deposit or paper check.
Please note: Refunds are not processed on the last business day of each month.
Parents who do not authorize GW to refund excess Parent PLUS loan funds to their students will automatically receive a refund of those funds via check to the mailing address on their loan application. Parents who want to receive their refund via direct deposit must authorize GW to issue Parent PLUS refunds to their student, and work with their student to establish the correct account information in their eBill refund profile.
Parents cannot request a refund on behalf of a student without having power of attorney. Please review our Parent/Guardian Access page for more information.
Students Receiving Veteran Benefits
Students requesting a refund of Post 9/11 GI Bill and/or Yellow Ribbon funds should log into the GWeb information system and complete the online request. Refund requests for Post 9/11 GI Bill and/or Yellow Ribbon funds must be approved by our Office of Military and Veteran Student Services before the Student Accounts Office will release the funds.
Didn't receive your refund? If your refund check was mailed more than 2 weeks ago but you have not yet received it, please email [email protected] to determine the status of your refund. It may be necessary for you to complete a Stop Payment Form (PDF).
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