Request a Refund

Students

You do not need to submit a refund request for Credit balances due to excess Title IV funds, which are processed automatically after the start of the semester, or due to excess GI Bill ® or Yellow Ribbon funds, which are automatically reviewed by the Office of Military and Veteran Student Services.

Students whose existing credit balance is the result of non-title IV funds can request a refund or they can transfer the credit to a future term. Both of these options can be completed in GWeb.

To request a refund in GWEB, select Student Records and Registration, then Student Accounts Menu and lastly, Request for Refund. You can also download our tutorial on Requesting a Refund in GWeb (PDF).

Refunds as a result of a payment via ACH or check other than private loans cannot be refunded until 10 days after being posted to your account to allow the payment to clear.

Direct Deposit
Funds will be credited to the saved personal checking or savings account designated as your refund profile in Student Account eBill.

Paper Check to Student
A check will be cut to the student and mailed to the address provided in the refund request

Paper Check to Alternate Payee
A check will be cut to the specified alternate recipient and mailed to the address provided in the Alternate Payee portion of the refund request.

Wire Transfer to Originating Bank Account
Selecting this option indicates that your credit resulted from an overpayment by wire transfer and you are requesting the funds be returned to the originating bank account. Per university policy, a credit that resulted from wire transfer overpayment cannot be refunded via direct deposit or paper check.

Credit Card to Originating Card
Selecting this option indicates that credit resulted from an overpayment by credit card and you are requesting the funds be returned to the originating credit card account. Per university policy, a credit that resulted from a credit card overpayment cannot be refunded via direct deposit or paper check.

Apply to Future Semester Selecting this option allows you to apply some or all of the credit balance on the account to a future term.

Please note: Refunds are not processed on the last business day of each month.

If your refund check was mailed more than 2 weeks ago but you have not yet received it, please email [email protected] to determine the status of your refund. It may be necessary for you to complete a Stop Payment Form (PDF).

Please note: Refunds are not processed on the last business day of each month.

Parents

Parents who do not authorize GW to refund excess Parent PLUS loan funds to their students will automatically receive a refund of those funds via check to the mailing address on their loan application. Parents who want to receive their refund via direct deposit must authorize GW to issue Parent PLUS refunds to their student, and work with their student to establish the correct account information in their eBill refund profile. 

Parents cannot request a refund on behalf of a student without having power of attorney. Please review our Parent/Guardian Access page for more information. 

Students Receiving Veteran Benefits

Students requesting a refund of Post 9/11 GI Bill ® and/or Yellow Ribbon funds can log into GWeb and complete the online request. Refund requests for Post 9/11 GI Bill ® and/or Yellow Ribbon funds must be approved by Military and Veteran Services before the Student Accounts Office can release the funds.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://www.benefits.va.gov/gibill.