If your credit balance is due to a wire transfer or a credit card overpayment, your refund will be returned using the same method it was sent to GW.
For direct deposit, log into the BankMobile portal to make your direct deposit selection. Direct deposits are typically received within 4-6 days.
Verify your bank's ABA Routing number and your account number with your bank prior to entering this information in the BankMobile portal.
Only one bank account may be designated to receive refunds.
Selecting your direct deposit option does not initiate a refund; you will need to submit a refund request in GWEB unless your credit balance is due to excess Title IV funds.
Even if you do not make a direct deposit selection, please log into the BankMobile portal to ensure your address is correct. Check refunds can take up to 21 business days to receive.
