How the eBill System Works
The George Washington University does not issue paper statements. Students and authorized users are notified by email when a new statement is available. Parents may gain access to the eBill system if the student adds them as an authorized user.
Please be sure to add campuspayments
touchnet [dot] com (campuspayments[at]touchnet[dot]com) to your address book or safe list so that emails regarding your student account will arrive in your inbox. For any questions regarding your student account, please call 202-994-7350 or email saogwu [dot] edu. Please do not respond to this email.
Please note that students must access the Student Account eBill via the GWeb Information System.
In the Student Account eBill you are able to:
- View and print statements (The university maintains copies of your monthly statements within the Student eBill solution for a period of two years after the student's last active enrollment.
- View current activity
- Make enrollment deposits
- Make payments via electronic check (bank account and routing numbers are required), credit card, or wire
- View past payments
- Schedule a payment for a future date
- Add or remove authorized users
- Add an alternate email address
- Enroll in optional text message notifications
- Email & Text Notifications
When a new billing statement is available, students will receive an email notification from campuspayments
touchnet [dot] com (campuspayments[at]touchnet[dot]com) to their GW email address on file. Email notifications will not be sent to an alternative GW email address, such as a law.gwu.edu email address, unless that address is added as an alternate email address within Student eBill. To receive billing notifications to an alternative GW, work, or personal email address, please enter an alternate email to the Personal Profile on the Student Account eBill. Authorized users will also receive an email notification from campuspaymentstouchnet [dot] com (campuspayments[at]touchnet[dot]com) to their email address on file, when a new billing statement is available.If you would like to receive text notifications regarding new billing statements or an upcoming, scheduled payment, please add a mobile number to the Personal Profile on the Student Account eBill. These optional text notifications may be sent overnight and may be subject to fees charged by your mobile provider.