Contact Us

University Winter Break

Please note that the University will be closed from December 22, 2018 through January 1, 2019 during which time our staff will be unavailable to respond to your inquiries.

In-Person Services

Financial Services Counselors are available in Colonial Central for in-person inquiries. Colonial Central is located on the Ground Floor of the Marvin Center. Counselors are available according to the Colonial Central Hours of Operation.


Our Financial Services Counselors are also available by phone at 202-994-7350. Counselors are available:

  • Monday, Tuesday, and Thursday - 8:30am to 5:00pm
  • Wednesday - 10:00am to 5:00pm
  • Friday - 9:00am to 4:45pm


Billing questions may be directed to [email protected]Please include your GWID in your email correspondence.

Third-party questions and/or document submissions may be directed to [email protected].

Refund questions or completed Parent Refund Request forms may be directed to [email protected]


Documents may be faxed to 571-553-1099.