Contact Us

In-Person Services

Financial Services Counselors are available in Colonial Central for in-person inquiries. Colonial Central is located on the Ground Floor of the Marvin Center. Counselors are available according to the Colonial Central Hours of Operation.

Phone

Our Financial Services Counselors are also available by phone at 202-994-7350. Counselors are available:

  • Monday through Thursday - 8:30am to 5pm
  • Friday - 9:00am to 4:45pm

E-mail

Billing questions may be directed to sao@gwu.edu. Please include your GWID in your email correspondence.

Third-party questions and/or document submissions may be directed to thirdparty@gwu.edu.

Refund questions or completed Parent Refund Request forms may be directed to refunds@gwu.edu.

Fax

Documents may be faxed to 571-553-1099.