Contact Us

In-Person Services

The Student Services Hub is open and available to help you with your time-sensitive financial aid, billing and registration questions (excluding holidays):

  • Monday, Tuesday, Thursday, and Friday - 9:00 a.m. to 5:00 p.m.
  • Wednesday - 10:00 a.m. to 5:00 p.m.

During the first week of the Fall and Spring semesters, counselors have extended hours and are available:

  • Monday - Thursday - 9:00 a.m. to 6:00 p.m.
  • Friday - 9:00 a.m. to 5:00 p.m.

Phone

Our Student Services Specialists are also available by phone at 202-994-7350. Specialists are available year round (excluding holidays):

  • Monday, Tuesday, Thursday, and Friday - 9:00 a.m. to 5:00 p.m.
  • Wednesday - 10:00 a.m. to 5:00 p.m.

During the first week of the Fall and Spring semesters, counselors have extended hours and are available:

  • Monday - Thursday - 9:00 a.m. to 6:00 p.m.
  • Friday - 9:00 a.m. to 5:00 p.m.

E-mail

Billing questions may be directed to [email protected]Please include your GWID in your email correspondence.

Third-party questions and/or document submissions may be directed to [email protected].

Refund questions or completed Parent Refund Request forms may be directed to [email protected]

Fax

Documents may be faxed to 571-553-1099.