Contact Us

In-Person Services

Student Services Specialists are available in the Student Services Hub for in-person inquiries. The Student Services Hub is located on the Ground Floor of the Marvin Center. Specialists are available according to the Student Services Hub Hours of Operation.


Our Student Services Specialists are also available by phone at 202-994-7350. Specialists are available year round (excluding holidays):

  • Monday, Tuesday, Thursday, and Friday - 9:00am to 5:00pm
  • Wednesday - 10:00am to 5:00pm

During the first week of the Fall and Spring semesters, counselors have extended hours and are available:

  • Monday - Thursday - 9:00am to 6:00pm
  • Friday - 9:00 am to 5:00pm


Billing questions may be directed to [email protected]Please include your GWID in your email correspondence.

Third-party questions and/or document submissions may be directed to [email protected].

Refund questions or completed Parent Refund Request forms may be directed to [email protected]


Documents may be faxed to 571-553-1099.